General Conditions of Online Sales

ARTICLE 1 PREAMBLE

These Terms apply without restriction or reservation to all sales concluded by the seller on the FPB website www.frenchprovencalbeauty.com

The main characteristics of products and in particular the specifications, illustrations of dimensions or capacities of the products are presented on the site FPB, which the customer is required to take notice before ordering.
The choice and purchase of a product is the sole responsibility of the customer.

The offers of the products are understood to the extent of the available stocks, as specified during the ordering.

These Terms and Conditions are accessible at all times on the FPB website and will prevail over any other documents.
The customer declares to have taken note of the present GTC and accepted them by ticking the box provided for this purpose before the implementation of the ordering procedure.
Unless proved otherwise, the data recorded in the vendor's computer system constitutes proof of all the transactions concluded by the customer.

IDENTIFICATION OF THE VENDOR : The seller's contact details are:

Linda GODOY


12 LOT LES HAUTES RIVES DU VERDON

04800 GREOUX LESBAINS 

N° SIRET : 829 746 585 000 27
frenchprovencalbeauty@gmail.com
Tel :+33 (0)617790756

The products presented on the FPB site are offered for sale in the following territories:

FRANCE AND REST OF THE WORLD

In case of order to a country other than France, the customer is the importer of the product (s) concerned.
Customs duties or other local taxes, import duty, taxes will be liable to be due, they will be the responsibility and are the sole responsibility of the customer.

ARTICLE 2 THE PRICE

The products are provided at the rates in force on the FPB site when the invoice is registered.
The prices of the products on the site are All prices are presented inclusive of VAT and in €uros .
(with delivery )
The delivery costs depend on the amount of the order, the weight and the country of destination of the delivery.
FPB reserves the right to modify its prices at any time but undertakes to apply the rates in force which will be indicated at the time of the order.
During sales and promotion periods, the products will be identifiable by a signpost marked beside the price.
An invoice is established by the seller and systematically delivered to the customer at the time of delivery of the products ordered.

ARTICLE 3 PLACING AN ORDER

The customer interested in an article on the FPB website follows the following process :
After having verified the specifics of the order (description, price, quantity etc ...) the customer clicks on
" ADD TO MY BASKET "

When ordering the customer fill in a form with the following entries, civilities, name, first name, e-mail, full delivery address, telephone number.
After having validated his method of payment, (credit card or PayPal ) the customer definitively and irrevocably validates his order.
Beforehand, the client acknowledged having taken cognizance of the GTC and declared to accept them when he ticked the box
I have read and abide by the Terms and Conditions.

The sale will be considered valid only after full payment of the price.
It is the customer's responsibility to verify the accuracy of the order and to report any errors immediately.

Any order placed on the FPB site constitutes the formation of a contract concluded at a distance between the customer and the seller.
The seller reserves the right to cancel or refuse an order from a customer with whom there is a dispute relating to the payment of a previous order.The customer can follow the evolution of his order directly on the site.
The cancellation of an order can not be taken into account after the products have been sent.

ARTICLE 4 PAYMENT

BANK CARD AND PAYPAL 

FPB accepts payment by CB, VISA, MASTERCARD and PayPal.
The customer provides the number of his associated bank card has its expiration date and the visual cryptogram.
It finally validates its order by clicking on validate.
The price is payable in cash by the customer, in full on the day of the ordering.
FPB has no access to the customer's confidential bank data.
For the security of payment FPB has chosen the online payment module of CREDIT MUTUEL BANK based on the use of the SSL protocol which ensures the encrypted transmission of the information relating to the transaction between the Internet user and the payment server.
Once the payment has been validated the customer's data will be destroyed automatically. This is why every order paid by credit card, the customer will have to return his bank details again.

PAYMENT VIA PAYPAL

With PayPal the customer's financial information is never communicated to FPB. PayPal encrypts and protects the customer's credit card number once and for all. The customer pays online by simply indicating his email address and password.

TRANSACTION CONTROL

Upon validation of payment by the banking center, the order becomes effective. An email confirming the order will be sent to the customer upon validation of the payment.
In case of bank refusal, FPB will automatically cancel the order in progress and the customer will be notified by e-mail.
FPB reserves the right to cancel an order in case of dispute over the payment of a previous order or suspicion of fraud to the bank card, or for any other legal reason.

ARTICLE 5 DELIVERY

TERMS OF DELIVERY

FPB delivers in mainland France (including Corsica and Monaco), all of Europe and the rest of the world.


A confirmation email is sent to the customer at the time of shipment of his order.

The shipping is free from 120 € 


The products are delivered to the delivery address that the customer has indicated.
FPB will not be held liable in the event of an error in the indicated address or of non-complaint with the transport provider within the time limit.


The additional costs incurred in sending a new parcel will be borne by the customer.

DELIVERY DELAY

Orders are processed within 24 hours of weekdays. All orders placed after 10 am on Friday, Saturday, Sunday will be processed from the following Monday. Orders can be delivered within 1 to 5 business days.


FPB makes every effort to comply with the delivery deadlines of the ordered products. However, the exceeding of delivery times can not give rise to damages, deductions or cancellation of order.


However, in case of delivery not done, due to force majeure, within 30 days of its registration, the customer can cancel his order. In this case, FPB will pay back any payment received, excluding any indemnity or damages claimed by the customer.
In particular, acts of fire, total or partial strike, accident or failure by the transport provider or a supplier of FPB shall be considered as cases of force majeure.
In any case, timely delivery assumes that the customer is up to date with its obligations to FPB.


In no event will FPB be held liable for the consequences of delay in forwarding.

AT THE DELIVERY

The customer must verify the conformity of the goods delivered at the time of delivery and before signing the receipt of the delivery service provider. He must indicate on the delivery note and in the form of handwritten reserves accompanied by his signature any anomaly concerning the delivery.


Such verification shall be deemed to have taken place when the customer, or a person authorized by him, has signed the receipt.


If at the time of delivery, the original packaging is damaged, torn open, the customer must then check the condition of the items. If they have been damaged, the customer must refuse the parcel and note a reserve on the delivery note (parcel refused because opened or damaged).

ARTICLE 6 RIGHT OF RETRACTATION

The Purchaser has a period of fourteen (14) working days from receipt of the parcel to return at his / her expense the product (s) he / she has ordered. This period runs from the day of delivery of the order. The product (s) must be returned in their original packaging and packing (s), unopened and unused, to the following address:


FRENCH PROVENCAL BEAUTY

12 LOT LES HAUTES RIVES DU VERDON 

04800 GRÉOUX LES BAINS

FRANCE 


I notify you by the presence of my retraction of the contract relating to the sale of the property below:


- Order n ° ....................................... on the date of .................................... ...
- Order received on .......................................................................................
- Last name First Name ……………………………………………
- Delivery address : …………………………………………………………………………….
- Postal code ……………………………. City ……………………………………………………
- Phone number : ……………………………………………………………….
Date of request for withdrawal …………………………………………………

ARTICLE 7 APPLICABLE LAW

All the clauses contained in these general conditions of sale, as well as all the buying and selling transactions referred to therein, are subject to French law.


Any dispute between the parties which can not be settled amicably will be subject to French law.